Posted Tuesday 24th March 2020 @ 14:00pm
Following last nights Government announcement, our showroom will be closed with immediate effect until further notice. Our biggest priority is the safety and well being of all our staff and our customers.
Our staff are working remotely to support our customers (old and new) so you can still contact us by telephone or by email.
Our website (Online Showroom) will remain open 24/7 whereby you can contact us to reserve a car and you can buy online for us to deliver to you in the safety of your own home. More details about Buying Online are available here.
We understand these are difficult times for everyone. Many people, in particular Key Workers need reliable transport and we want to help where we can.
Thank you for your continued support from all of us at Junction 17 Cars.
You’ll almost certainly have felt the effects of the coronavirus (COVID-19) – whether that’s because you’ve been told to work from home, or shops and pubs around you have closed. However, if you need to replace your car, there are a few things you should know about what Junction 17 Cars have put in place to help make the buying process as easy as possible and also as safe as possible...
We understand that you need to stay at home. Which is why we have introduced our "Click & Deliver" service that allows you to look for your next car online, start the finance application with an almost instant decision, and get the car delivered to your door. We will even post the keys through your letterbox.
Use our website to pay for the car outright. And then we will contact you to book in a delivery slot.
You can apply for finance on our website and get an almost instant decision.
NO! To protect your potential exposure to coronavirus, you can do everything online! Using our website you can view cars, request personalised videos, book a video call appointment, apply for finance and even get the car delivered to your door! - All with our "Click & Deliver" service.
Yes! We are committed to helping you safely buy your next car by offering a contact-free car-buying experience. This includes the electronic signing of all paperwork so you don’t have to go into our dealership. We will also delivery to your door, cleaning your car ahead of the handover and posting keys through the letterbox, all to give you complete peace of mind.
We are already geared-up to help those self-isolating or choosing to remain at home. We enable you to sign paperwork electronically rather than in-person, and we already offer a home-delivery service so you needn’t leave your house.
You can still contact us via Telephone, 24/7 Live Chat, Social media and other platforms. Even if we are working from home, we will always be there for you. We can discuss when and how your new car will be delivered.
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If you’ve recently ordered a car, there’s a chance your delivery may be delayed. Our sales executives will update you on its progress constantly. To avoid delays and meet our customers expectations, we are offering delivery time slots, of which you can choose an AM slot or PM slot for both home delivery.
There are a few options available to you if you’re struggling to make your finance repayments. If you’ve already repaid more than half the original finance amount (and you’ve decided you’d rather not keep the vehicle) you can choose to return it to the finance company. This is called a ‘voluntary surrender’ and means you won’t have to make any further payments. It’s part of your statutory rights and won’t affect your credit status.
If you haven’t repaid half the finance amount yet, you may still be able to cut the cost of your monthly payments by refinancing your car. This will allow you to pay back a little less each month in return for extending your finance agreement by a number of months. This option is often possible if your car is currently worth more than the amount you’ve left to repay. Unusually low interest rates (in part thanks to the recently reduced Bank of England Base Rate) may also help you save a little money each month, too.
The Finance and Leasing Association advises customers to “contact their lender as soon as possible if they anticipate problems – they’re there to help. The type of assistance will likely vary depending on the customer’s circumstances, but starting the conversation is key”.
If you are looking for a new car... we have an option for you to defer the finance payments up to 6 months! So that means you won't have to pay a penny in this time! Contact us for details.
With many people having to stay at home during this time, you will find it hard to sell your car privately. If you’re planning to replace it straight away, when you start the online order of your new car, just enter your current vehicles details to get an instant valuation. We will then take your vehicle away when we drop off your new car in part exchange.
You can also sell your car through our Brokerage service. This is the safest option at the moment as it means you won't have to deal with members of the public. We can potentially return you more than what you could get from a private sale. And as private sellers are not selling any cars at the moment its the best way to get as much money for your car as possible.
The final option is to sell your car directly to us. The car’s condition and paperwork will be inspected then you’re paid straight away and the car is taken off your hands. Tap on the link below to get your instant valuation.